At the corner of happy and healthy.

Olidia wants to help make your experience with us as easy as possible. We can deliver your medications or home medical equipment to your facility.

C

OUNT ON PEOPLE WHO CARE

The mission of Olidia Pharmacy is to provide pharmacy services accurately, efficiently and cost-effectively. At Olidia Pharmacy we are passionate about building solid relationships with the community members, staff, family of each long term care community that we serve.
Long term care requires extraordinary levels of patience, expertise, and compassion. We are dedicated to provide the highest levels of attention to detail.
While working to develop meaningful relationships, we offer the highest level of trust and reliability.

LOCALLY OWNED. LOCALLY OPERATED. LOCALLY LOVED

Olidia Pharmacy is local. We will work to develop a customized plan that meets your needs and the needs of your residents. Our team will consider how your facility stores, administers, and maintains medications.

What We Provide

A DAILY DOSE OF HAPPILY BETTER AFTERS

The products you expect with the personal care that you don’t.

Efficiency

Our goal is to help you be more efficient, eliminate errors and reduce wasted medications, while ensuring patient safety and positive outcomes for your residents.

Billing and Costs

Our billing specialists and patient financial advocates help residents and families understand their benefits and assist with finding alternate coverage for their prescription.

Individualized

From ordering, dispensing and delivery to reporting and billing, our pharmacy services are tailored to the individual needs of the residents and patients we serve.

A passion for putting YOU first

Our vision is to improve our client satisfaction working every day to improve the quality of healthcare provision and build a relationship of caring, trust, compassion with you, our client and your loved ones.

12/9 2005

BUILDING YOUR TRUST

We work to demonstrate our dedication to your issues, improve your trust and build a stronger relationship with you and your family. To do that, we are punctual with appointments, responsive with requests, and available around the clock.
We are dependable and follow through with your worries and requests, keep the lines of communication open and don’t leave things unresolved.

11/12 2005

A GENIUNE EXPRESSION OF CARE

From the beginning we want you to feel important as we set the stage for a mutually positive relationship.
We interact directly with you to address and resolve issues, and show that we genuinely care about them above and beyond.

9/26 2005

BUILDING A BOND AND LETTING IT SERVE AS A PLATFORM

As much as we can, we avoid using automated tools, pagers, or text messages to answer your complaints or requests. We believe that the sooner we answer your concerns in an honest, dedicated and caring way, the more likely we are to build a relationship of trust and loyalty with you.
We believe that the first step to creating a good client-agency experience is building a bond and letting that platform serve as the basis of further interaction.

11/12 2005

TRANSPARENCY AND PREDICTABILITY

We are proactive when issues arise with our you or your loved one.
We alert you and other stakeholders of possible changes in your care and the agency operations in advance. We believe that an unwelcome surprise can cause a negative experience with our agency.

12/9 2005

RESPECT AND HUMILITY

We provide a patient-centered approach to healthcare. We make sure that our employees know that courtesy is the cornerstone of the communication with you. It is not acceptable to be rude or come out too opinionated.
We try to be respectful and humble and apologize for mix-ups without pride or arrogance, even if it truly was not our fault.

11/12 2005

LISTENING AND RESPONDING TO FEEDBACKS AND CONCERNS

As we work to improve the quality of our healthcare provision, we take your feedback seriously. We take the time to listen to your concerns and timely respond to your requests or complaints.
We believe that the more we acknowledge and address your needs, goals, and preferences, the more likely we are to have a memorable healthcare experience.